Frames & Designer Sunglasses
Using an Existing Frame
We often have questions of whether or not a patient can reuse and old frame for a new prescription or a frame that was purchased outside of our office. We can reuse existing frames under a few conditions. Most frames that are in good condition can be used but with a limitation of liability.
While we are very careful when handling your supplied frames, it is always possible that a frame could break or become damaged when disassembling and reassembling lenses into the frame. Patient-supplied frames are also rarely under warranty. For this reason, we cannot be held responsible for any cost incurred if your existing frames become damaged, broken, or lost when placing your new lenses and in transit to or from our lab. In the event that your frame becomes broken, you can supply another frame, purchase any of our stock frames for 25% off, or can choose from our free frame collection. It is important to note that the cost of lenses cannot be refunded as lenses are custom-made for your specific prescription and the shape of your selected frame.